Retail Management Certificate of Achievement

Program Description

Students working for certificates must have a basic knowledge of arithmetic, reading and writing in order to learn and work in the occupations they select.  This certificate is designed to prepare students for entry-level work in the retail management field. Beginning as a clerk or cashier, the student can advance to assistant manager, manager, and upper management. There is no required sequence of courses, but it is recommended that students structure their schedule to move through three general levels of training and experiences. In the foundational courses, the students gain exposure to foundational courses in writing, speaking, math applications, and computer literacy. The intermediate course offerings cover specific business and management content. Lastly, the advanced course offerings include the retail specific courses and human relations topics.

 

The pathway below represents an efficient and effective course taking sequence for this program.  Individual circumstances might require some changes to this pathway.  It is always recommended that you meet with an academic counselor to develop a personalized educational plan.

Division

Mathematics, Business & Computer Technology

Department

Business Administration

Career and Academic Pathway (CAP)

Business, Information Technology, Hospitality

Program Learning Outcomes

  1. Interpret and use oral instructions to complete assigned tasks; speak clearly and produce written documents for a diverse group of customers, coworkers and managers utilizing current business terminology.

  2. Employ workforce readiness skills, including problem solving, organizational planning and time management.

  3. Use an understanding of basic business principles and organizational priorities to make decisions about work being performed.

  4. Understand the retail cycle and its implementation, which includes customer analysis, sourcing and product design, product development, merchandising and display.

Program Map

GE General Education
O Available Online
Program Requirement
P Program Prerequisites

1st Semester

12 units
BUSAD 050
Business Math
This course covers fundamental mathematical calculations and their application to business problems. Topics include payroll, pricing, interest and discount, commission, taxes, and other pertinent uses of mathematics in the field of business.

Course Details:

CIT 101
Introduction to Computer Literacy
This course is an introduction to fundamental Information Technology / Information Systems concepts and Information Security. The course includes practical exercises with spreadsheet, database, and Internet applications.

Course Details:

  1. Departmental Advisory: CIT 010
    2. or
  2. Departmental Advisory: CIT 031
  • Transfers to CSU
    • BUSAD 103
    Marketing Principles
    This course studies the strategic marketing process, which creates value for consumers and organizations through integrated production and distribution of products. It examines the marketing process in the context of the global, cultural, economic, legal/regulatory environment. It also examines ethical and socially-responsible marketing and the impact of information technology.

    Course Details:

    1. Departmental Advisory: ENGL 101
      2. or
    2. Departmental Advisory: ENGL 101H
    BUSAD 120
    Business Management/Leadership
    This course is designed for business majors and examines the primary dimensions of the management process including planning, organizing, decision-making and controlling organizational activity within a diverse work force.

    Course Details:

    1. Departmental Advisory: ENGL 101
      2. or
    2. Departmental Advisory: ENGL 101H

    2nd Semester

    12 units
    BUSAD 127
    Business Communication
    This course is a study of the principles and role of business communication and the need for communication skills in interacting with diverse populations in a global marketplace.  Emphasis is placed on written communications, including business letters, proposals, resumes and other business documents.

    Course Details:

    1. Prerequisite: ENGL 101
      2. or
    2. Prerequisite: ENGL 101H
  • Transfers to CSU
    • BUSAD 110
    Human Resource Management

    This course is a survey of the objectives, functions, and practices in the management of employee relations, and the impact of employee relations on the effective achievement of the organization's goals. Students will also analyze the steps needed to develop practices in creating a diverse and inclusive work environment.

    Course Details:

    1. Departmental Advisory: ENGL 101
      2. or
    2. Departmental Advisory: ENGL 101H
    BUSAD 112
    Principles of Retailing

    This course will cover the role of retailing in serving and connecting the needs of diverse communities. The topics will include analysis of consumer needs, store locations, financial requirements, and legal processes of starting a retail operation, planning for store layout, merchandise mix, vendor negotiation, pricing, displaying, advertising, selling, and controlling of merchandise.

    Course Details:

    1. Departmental Advisory: ENGL 101
      2. or
    2. Departmental Advisory: ENGL 101H
    BUSAD 151
    Human Relations
    This course provides a basic understanding of human interactions in the workplace, focusing on the roles of the individual, the group, and the organization as a whole. 

    Course Details:

    1. Departmental Advisory: ENGL 101